REFUND

We do not offer refunds on orders due to the time and labour that goes into each product. Refunds are only processed based on fulfilment errors, such as incorrectly shipped or missing items. The amount will be refunded via the original mode of payment within one week of initiation.  

RETURNS

Every single piece designed & produced in The Pret Co. goes through stringent quality checks. Unevenness in colour & texture of print is not a fault but a beautiful characteristic of natural processes.

Any purchase can be exchanged for a different size. In case the size is not available, we shall provide you a store credit valid for six months from the date of issue. You can see our size chart here before making a purchase. If you have any inquiries about size, fabric or fit, you can WhatsApp us on 9625926135 or email our customer care at thepretco0@gmail.com

All orders go through a stringent quality check before shipping. However, in the off chance that you have received a damaged product, please notify us at thepretco0@gmail.com within 3 days of receiving the order. 

In case of either damaged product return or size exchange, please write to thepretco0@gmail.com with subject: RETURNS. Clothing sent to us without a prior email will not be accepted. The Pret Co. must be notified within three days of receipt of clothes about your intent to exchange. Once the email is received, we accept returns within 15 days. The cost of any exchange is to be borne by the customer.

No exchange and refund on discounted items.

In order to initiate an exchange or return, please find the 'Initiate a return here' option at the bottom of the page. Keep your order number and Email ID at hand for a hassle-free process.  

The Pret Co. team holds the right to not accept returns in case the product is used or damaged by the customer.